Shipping policy

Shipping policy

We pack and ship orders within 1–2 business days. As soon as your order ships, you’ll receive a confirmation email with live tracking.

Domestic delivery typically arrives within 3–7 business days, depending on your location and carrier timing. Shipping is free on orders over $35. We currently ship within the United States.

If your package is delayed, lost, or arrives damaged, email orders@trystims.com and we’ll make it right. Orders can be changed or cancelled before they ship — just reach out quickly and we’ll do our best.